eDOC Innovations’ scholarship initiative is saving credit unions thousands of dollars every year. The initiative aims to provide credit unions eDOCSignature®, eDOC’s e-signing platform, during conversion from other providers and start-up periods. The goal of the initiative is to alleviate the burden of switching providers while adding value to credit unions and their members through
CU*Answers, the 100% credit union owned CUSO, located in Grand Rapids, MI, will once again return as an exhibitor to the Illinois Credit Union League 88th Annual Convention held April 19-20 at the Schaumburg Renaissance Convention Center in Schaumburg, IL. CU*Answers wants to reach out to all credit unions attending and invite them to stop
West Michigan-based cooperative CUSO, CU*Answers, recently announced that it has scheduled its next high availability rollover event for Sunday, March 25. CU*Answers will redirect CU*BASE® core-processing from its primary production data center to systems at its high-availability (HA) data center. During both the rollover and rollback process, there will be an interruption lasting approximately 30-60
CU*Answers, a 100% credit union owned CUSO, headquartered in Grand Rapids, Michigan, will be returning to Michigan’s Upper Peninsula as an exhibitor at the 2018 UP Credit Union League Convention and Expo March 23-March 25, 2018. CU*Answers would like to invite all Michigan area credit unions attending to stop by the booth and learn about
The West-Michigan based cooperative CUSO, CU*Answers, is pleased to announce that during the month of January, the Client Services & Education Team coordinated 87 courses for their clients to attend. “Out of the 87 courses that were coordinated, 56 were also taught by the Client Services & Education Team,” said Laura Welch-Vilker, VP of Client
CU*Answers has scheduled the release for March 16 for the final phase to comply with NACHA’s Same Day ACH rules. Phase 3 requires that same-day credits must be posted by 5:00 p.m. credit union time. There will be changes to the timing of the existing ACH postings for the ‘morning’, ‘mid-day’ and ‘evening’ batch postings
On Thursday, March 1, credit unions who purchased the Cooperative Campaign from CU*Answers Marketing launched the third of twelve creative campaigns. March’s campaign features a “Like our Facebook” incentive the credit unions can link to their Facebook page for a quick and effective way to reach their members. Banners included in the monthly campaign are
CU*Answers is preparing for the next Bank Secrecy Act requirement coming this spring for tracking legal entity accounts only to allow credit unions to perform additional due diligence on any individual owning 25% or more of the company or who acts as a controlling agent on behalf of the company. It was designed to curb
CU*Answers will release the ability for their client credit union data analysts to pull data from an external source in CU*BASE®, the core processing software, and update their own configured data elements into the core. With the increased technical knowledge of credit union data analysts, CU*Answers is now allowing for the credit union employee to
A software release was successfully processed on February 28th for Analytics Booth, a web-based analytics product offered by CU*Answers, a 100% credit union-owned data processing CUSO. The new release includes a strong improvement within the products’ Trends section with the launch of an Executive Summary feature. The new Executive Summary capabilities add 6 new data