West Michigan-based cooperative CUSO CU*Answers is pleased to announce the Client Services and Education Team has added another Client Services Representative to the team, Vanessa Luong. Vanessa uses her experience both in customer service and retail to ensure regular success on the job. She channels her expertise daily and has noticed, “Since I have started
CUSO Magazine, a digital publication for credit unions and CUSOs, announced that 2021 has seen growth in audience, pageviews, and subscriptions. To date, the publication has had over 11,500 unique users, a 38% increase over the same period last year. Pageviews also increased by 15%. “2021 has been another solid year for CUSO Magazine,” said
West-Michigan based cooperative CUSO CU*Answers is pleased to announce that the 2022 Education Catalog is complete and has been mailed to clients. CU*Answers strives to deliver the catalog prior to the beginning of each calendar year to give clients time to design their own annual training program based on the offerings in the catalog. “To
West Michigan-based cooperative CUSO CU*Answers is pleased to announce the Client Services and Education team has added another Client Services Representative to the team. Hergi Konomi enters the company with a background both in human resources and administration, making her a welcome addition to the work family. In addition to applying her previous experience to
CUSO Magazine announced that it has published its Winter 2021 edition, its fourth print edition. The magazine features twenty-two articles on topics affecting the credit union industry and the strategy decisions facing credit union staff daily. “Although CUSO Magazine is primarily a digital publication, our print editions help showcase to readers the breadth of the
As the end of 2021 approaches the CU*Answers marketing team is preparing for the start of the 2022 Cooperative Campaigns. The Cooperative Campaigns offer twelve months of web, mobile and social media banners which credit unions can purchase as a full year or individually. New in 2022 is the addition of new social media sizes
eDOC Innovations, a leading Credit Union Service Organization (CUSO) based in Middlebury, VT, is pleased to announce the distribution of 18% of its 2021 earnings to its owners. These distributions come right as eDOC is starting to celebrate its 30th year of service to the credit union community in 2022. While some of eDOC’s credit
As a cooperative organization based in Middlebury, Vermont, eDOC Innovations strives to give back to the local community. This is especially true during the holiday season when eDOC helps local charities with food and other donations to impact the community positively. This year, eDOC employees donated food and other necessary personal items for anyone in
Xtend, a shared resource CUSO, continued its trend of adding new owners as it announced eleven credit unions had purchased stock since October. This puts the CUSO at 103 owners, and 24 new owners in the past year. The new owners include: ANECA FCU (Shreveport, LA), Chief Financial Credit Union (Rochester Hills, MI), Circle FCU
CU*Answers, the cooperative CUSO headquartered in Grand Rapids, Michigan, confirmed that it would be participating in an upcoming podcast with CUaxis, the subsidiary business unit of Vizo Financial that is a Certified Distributor of the CU*BASE core data processing suite created by CU*Answers. The podcast will feature a “Q&A” session with Rodney May, the Chief