Ishpeming, Michigan-based TruNorth Federal Credit Union recently announced it has selected CU*BASE from the Grand Rapids, Michigan-based cooperative CU*Answers, for its new core data processing platform. “TruNorth FCU is a progressive organization deeply rooted in the cooperative spirit,” said CEO Steve Smith. “We were seeking a new core partner whose vision mirrored ours. In CU*Answers,
Coming soon to CU*BASE is a new feature to assist credit unions with predictive retailing. Once configured, this engine will evaluate a member’s relationship and status with the credit union, and then match a member to products and services to sell at the teller line and beyond, based on criteria selected by credit unions. Using
A hot, and unfortunate, topic in plastics circles is the prevalence of brute force BIN attacks. These attacks use the assumed predictability of card numbers to find combinations of valid cards to commit fraud. While no process or enhancement can truly eliminate a bad actor, introducing randomized card numbers and expiration dates to the plastic
CUSO Magazine, a digital publication for credit unions and CUSOs, announced that production of its Winter 2021 print edition is under way and copies would be delivered to its distribution list in the coming months. Speaking on the print edition, Supervising Editor Esteban Camargo said: “While some of 2021’s newsworthiness has been positive, much hardship
CU*Answers Network Services is pleased to announce that it has launched a new managed technology services revenue sharing program for Certified CU*BASE Distributors. Partners can select referral or co-delivery models and earn income based on technology products sold and services delivered to Complete Care managed network clients. Called the SILO program by CNS, the program
CU*Answers, the cooperative CUSO headquartered in Grand Rapids, Michigan, reported that it has surpassed the half-way point on nearly three dozen core data processing conversions for its partners at CUaxis, a core technology distributor that is the wholly owned subsidiary of Vizo Corporate Federal Credit Union. The core conversion projects kicked off in October 2020,
CU*Answers, the cooperative CUSO headquartered in Grand Rapids, Michigan, reported that it has completed its latest disaster recovery rollover test. These rollover tests are performed at least twice a year by the cooperative’s technical teams and involve moving their suite of online cloud services provided to more than 200 credit unions from its Kentwood, Michigan
CU*Answers recently revealed a new format for the annual escrow analysis disclosure statement coming next month. The new design will make it much easier for the member to read and understand the statement. Shortages or overages and payment details are clearly identified, and a new coupon section is added for paying shortages. The updated escrow
Asterisk Intelligence, a data analytics team at CU*Answers, is pleased to announce that credit unions who are users of the CU*BASE core processor now have the option to collect and analyze the full details of their online banking optics data. Online banking optics data records the features used and actions taken by users of It’s
The Michigan Credit Union League held their Executive Summit Conference in beautiful Bay Harbor (Petoskey, MI) from September 15-17, 2021. The event was attended by CU*Answers all 3 days, and the data processor was able to talk with over 80 registered credit union attendees for the annual conference. CU*Answers also sponsored a Networking Break during