CU*Answers announced its Developer’s Help Desk (DHD) initiative is steadily growing as the volume of Design Studio (custom software) project requests being submitted continues to rise. During the fourth fiscal quarter of 2018, 53 Design Studio projects were fully completed, which represented over 1,100 programming hours. CU*Answers also said that for its recently completed 2018
CU*Answers Imaging Solutions in partnership with eDOC Innovations announced Auto-Owners Associates Credit Union (Lansing, MI) and MUNA Federal Credit Union (Meridian, MS) as the winners in their “Race to be the 1st Place eCloser” contests. The contests ran for one year from October 2017 until September 2018 and measured the percentage of all the competing
CU*Answers Imaging Solutions in partnership with eDOC Innovations announced today Alabama Law Enforcement Credit Union (Birmingham, AL) and Frankenmuth Credit Union (Frankenmuth, MI) as the winners in their “eSignature Explosion” contests. The contests ran for one year from October 1, 2017 until September 30, 2018 with $,2000 up for grabs and measured the number of
Asterisk Intelligence, a division of CU*Answers specializing in credit union data strategy, has successfully completed its first free credit union data flood, updating over 1,500 membership records. The new service, released early this month, is designed to allow credit unions to perform mass data updates not only quicker but also far cheaper than ever before.
CU*Answers Imaging Solutions in partnership with Virtual StrongBox, Inc. announced 1st Street Credit Union (Sarasota, FL) as the winner in their “My Virtual StrongBox Dash for Cash!” contest. The contest ran for one year from October 1, 2017 until September 30, 2018, with a prize of $1000, and measured participating credit unions’ percent increase in
The CU*Answers Conversions team converted over 10,800 members for Fire Police City County Federal Credit Union to the data processor’s CU*BASE® platform in September. Fire Police, located in Fort Wayne, IN converted from the ERS platform. The $127M credit union represents the tenth Indiana credit union to join the CU*Answers family.
West Michigan-based cooperative CUSO, CU*Answers, announced that they are receiving great reviews on their Custom Training Edition offering. Custom Training Edition is a copy of the credit union’s live data from the CU*BASE® core platform copied over to a training environment. Laura Welch-Vilker, VP of Client Services and Education, said: “Our clients have always had
As a critical vendor and core data processor for over 170 credit unions in 23 states, CU*Answers performs live production recovery tests twice each year by redirecting operations of the CU*BASE® platform from the primary data center in Michigan to the secondary data center in South Dakota. This high availability environment involves identical equipment at
CU*Answers, the 100% credit-union owned, cooperative CUSO, is preparing for a November 11, 2018 upgrade to all CU*BASE® workstations for IBM iAccess and LegaSuite. These updates are required for all CU*Answers clients to keep workstations up to date with currently-supported software. In order to support ongoing reliable printing client networks, CU*Answers has developed a new
CU*Answers, the Grand Rapids, Michigan-based core data processing CUSO, recently joined its industry peers and partners at the Iowa Credit Union League Convention in Coralville, IA on September 19-21, 2018. “We always look forward to seeing our customer-owners and other business partners at the Iowa show,” said CU*Answers Executive Vice President Scott Collins. “Since it