AuditLink, the audit and compliance division of CU*Answers, announced in February that Marvin Johnson, AuditLink assistant manager, renewed his Certified Fraud Examiner (CFE) designation. The Association of Certified Fraud Examiners (ACFE) is the world’s largest anti-fraud organization and provider of anti-fraud training and education. Fraud risk tends to draw more attention when large cases are
eDOC Innovations is having success reaching out to smaller credit unions to introduce them into the digital transaction space of automation, management and eSignature at a fraction of the cost. Clients using various core providers that adopted eDOCSignature find the solution easy to use and well received by their members. Dillan Fierro, manager of small
As a CUSO serving over 265 credit unions nationwide, CU*Answers continually seeks ways to leverage the combined experience and expertise of each participant for the benefit of the network. This applies not only to operations and administration, but especially in the area of technology. “Intelligence sharing is instrumental in the fight to defend against cyber
Xtend, Inc. combined two of its semi-annual roundtable events into one three-day event hosted at the Xtend headquarters April 15-17. The three-day event presented the opportunity for credit union professionals to join forces and discuss various topics related to sales and marketing or contact center initiatives, as well as offered training opportunities for attendees. Monday,
Each year CU*Answers, the 100% credit union-owned CUSO, holds an annual election for opportunities to run for a seat on their board of directors. The CUSO has officially opened voting for the 2019 election that will occur on Wednesday, June 19th. The meeting will take place at the JW Marriott in Grand Rapids, Michigan in
eDOC Innovations, a leading CUSO based in Vermont, has signed another credit union to implement eDOCSignature® and its integrated workflow with the credit union’s FLEX core processing system. This latest signing makes a total of 29 FLEX credit union clients who have adopted the solution in the last six months. Designed to empower credit unions
“Where Will We CU in 10 Years?” was the primary theme this week as credit union CEOs, senior managers, board members, and CUSO partners met at the Perdido Beach Resort in Orange Beach, Alabama, for the 2019 CU*SOUTH Visionary Conference and Annual Meeting. “Our industry is challenged to keep up with a culture of immediate
The CU*Answers Conversions team converted over 27,500 members for River Valley Credit Union to the data processor’s CU*BASE® platform in April. River Valley CU, located in Dayton, OH converted from the Fiserv DNA platform. The $339M credit union represents the 21st Ohio credit union to join the CU*Answers family.
During a presentation at its annual CFO Focus Group meeting on April 11th, CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, celebrated the positive impact of a pricing rollback for its customers and owners at the beginning of 2019. The presentation, which was co-facilitated by CEO Randy Karnes and CFO Bob Frizzle, highlighted the fact that
Unity Credit Union, in Warren, Michigan, recently launched a new website. The new design is responsive and has many great features such as featured services, an alert bar, rotating banners, and integrated site search. This new website greatly improves member experience by providing a modern website that will work on any device – large or