The 100% credit union-owned cooperative CUSO, CU*Answers, reports that their “Live It!” marketing series touting the 7 Cooperative Principles is set to arrive on credit union doorsteps in the next few days. The series kicks off with an overview of the 7 Cooperative Principles and then follows with individual sets of marketing material, each set
CU*Answers eDocument strategies team manager John Beauchamp recently visited Chiropractic Federal Credit Union in Farmington, MI to assist them with their eDocument strategy planning. As a result, the credit union learned of eDocument tactics that lead to operational efficiencies. They also learned how these efficiencies can subsequently improve member service and even attract new members
CU*Answers, the 100% credit union-owned cooperative CUSO, recently announced that it had implemented a handful of enhancements to its online banking product, It’s Me 247. In January, the CUSO launched a new look and feel to It’s Me 247 giving the popular product modern design and increased functionality. After positive response, CU*Answers improved on the
Lake State Federal Credit Union, based in Moose Lake, MN, has signed on for CheckLogic Mobile™ and CheckLogic Lite™ from eDOC Innovations. CheckLogic Mobile™ is eDOC’s premiere mobile check deposit platform. With CheckLogic Mobile™ members are able to deposit checks anywhere, anytime with their smartphone. CheckLogic Lite™ is eDOC’s RDC solution for merchants, and members.
CU*Answers, the West Michigan-based core date processor, indicated that during the month of May they would be performing a lengthy test of its disaster recovery capabilities. Each spring, an intense 60‑hour disaster simulation is performed to test the ability to recover CU*BASE® core-processing systems at an alternate hot site. The 100%-credit union owned CUSO also
West Michigan-based core data processor, CU*Answers, recently announced that with its 12.4 software release for the CU*BASE core platform it has added two new speed sequences allowing power users to more quickly access frequently used functions. The new speed sequences include a shortcut to update a member transaction description and to run an on demand
CU*Answers, the 100% credit union-owned cooperative data processing CUSO, announced Friday that it would provide the FraudNet service to all of its credit unions using EasyPay bill payment powered by Fiserv at no cost. FraudNet is a cutting edge bill pay fraud detection system that uses real-time, state-of-the-art algorithms to help credit unions meet FFIEC
Clients Make Over 500 Searches on CU*BASE Top Ten Questions CU*Answers announced today the top ten questions most googled by clients about their core processing software CU*BASE. These questions were searched for in the Answer Book, the CU*Answers knowledgebase, and were ranked according to the number of time clients searched for and viewed an answer.
CU*Answers announced today the completion of the second round of the CU*Answers Innovator Investment & Grant Program. For the 2012 program, 10 entries were received, which were narrowed down to 4 finalists, and each of the finalists gave a presentation at the CEO Roundtable in November. At their January meeting, the CU*Answers Board reviewed ballots submitted
CU*Answers, the 100% credit union-owned CUSO, announced that it is developing a full Enterprise Risk Management (ERM) strategy to be built into its CU*BASE® core data processing software. The software update is being developed in conjunction with AuditLink, CU*Answers’ auditing and compliance managed services division, as well as with CU*Answers’ internal writing team.