CU*Answers announced its Developer’s Help Desk (DHD) volumes are growing as the number of custom project requests submitted, Online Store orders and completed projects continue to expand. During its second fiscal quarter of 2021, 53 custom projects were fully completed, which included nearly 3,100 programming hours. Additionally, 96 custom project requests were submitted, which resulted
In the past year, the CU*Answers EFT Programming team has worked diligently to add new options for credit unions in the market for new or expanded EFT vendors. In September 2020, the team rolled out the Payments One debit card platform with Transfund. In November, the team worked to provide access to Fiserv’s credit card
eDOC Innovations, a leading e-commerce Credit Union Service Organization (CUSO) based in Vermont, continued its steady growth in mobile remote deposit capture (Mobile RDC) enrollment as several credit unions added the service to their mobile banking strategy. Introduced in 2016 to a handful of credit union early adopters, CheckLogic Mobile was initially a built-in collaboration
CU*Answers, the 100% credit union-owned, data processing CUSO, recently began delivering communications relating to the latest upgrade to LegaSuite software. LegaSuite is the underlying software that PCs use to CU*BASE GOLD and by August 1st, 2021, CU*Answers will be upgrading from version 8.2.2 to version 8.5.4. The communications that are being sent out by the
The CU*Answers Conversions team converted over 1,500 members for Maui Teachers FCU to the data processor’s CU*BASE® platform in March. Maui Teachers FCU, located in Wailuku, HI converted from the Fiserv Portico platform. The $35M credit union represents the 2nd Hawaii credit union to join the CU*Answers family.
Catholic United Financial Credit Union, based in Saint Paul, Minnesota, has elected to upgrade to eDOC Innovations’ DocLogic Suite. With this upgrade, the credit union will be utilizing eDOC’s comprehensive mobile digital transaction management solution (mDTM®), including the eDOCSignature® eSign solution that is fully integrated with the credit union’s core provider, CU*Answers. Catholic United can
eDOC Innovations, a leading e-commerce Credit Union Service Organization (CUSO) based in Vermont, continued its growth by signing 44 new credit union clients to eDOCSignature®, the company’s e-sign solution. These 44 new clients were all added during the first half of fiscal year 2021. Introduced in 2016 to a handful of credit union early adopters,
CU*Answers recently released five new video tutorials on its business banking product BizLink 247, an online banking product tailored to meet the needs of businesses, both big and small. “The videos will really help business members learn how to make the most of our BizLink 247 business banking product and all that it has to
CU*Answers, the West-Michigan based cooperative CUSO, invited clients to attend the Teller Training Day course on February 17, 2021. The Teller Training Day training is a 4-hour training course covering topics including Teller Processing, Phone Operator, Member Inquiry, and Teller Balancing Research. Perla Costilla from AAC Credit Union stated, “The training was so full of
This year CU*Answers will transition from Adobe RoboHelp to MadCap Flare as its system for documenting CU*Answers software tools and products. The move, currently in the planning stages, will help CU*Answers clients more easily find the help documentation they need, be it a booklet, a video, or just a few sentences describing a button or