The Organizational Resource Development (ORD) Team of CU*Answers has successfully enhanced its HRIS by implementing a new benefit solution. In December 2020, the ORD Team completed the benefit implementation onto the Paylocity platform. This implementation allows for a fully integrated experience between the organization’s payroll and benefit platforms. The 2021 benefit open enrollment process was
The Las Vegas office is officially open and is ready to work but who will be working in this office? CU*Answers has four departments at this new location: Programming, Client Services & Education, Sales, and LenderVP. To build bench strength and help establish culture and operations, CU*Answers has transferred five employees from its Grand Rapids
CU*Answers announced that it will be rebranding its business online banking product, formerly referred to as “It’s My Biz 247,” as BizLink 247 Online Banking for Business. This move is intended not only to clarify the CUSO’s brands for the credit union business member audience, but also to make way for the introduction of additional
AdvantageCIO, a division of CU*Answers, is pleased to announce it has launched a new remote access security assessment service to address the challenges and concerns of operating with a remote workforce. The service takes a balanced approach by reviewing existing credit union access policies along with technology, administrative, and physical controls. It then makes specific
On January 8, 2021, CU*Answers facilitated a virtual tabletop exercise for credit unions in Taylor, MI as part of the training and testing program for the Incident Response Plan. Participants began with an overview of Incident Response and the similarities to Business Continuity Planning. From there the exercise shifted to a walk-through of the Incident
Credit unions on the cuasterisk.com network now have the ability to cut the middleman out of the lending process. Who is the middleman you might ask? It’s the application and underwriting process. Imagine credit union members being able to open a new loan with the click of a button. That is what CU*Answers has launched
As a core data processor for nearly 300 credit unions, this time of year is tax processing season at CU*Answers. On the heels of year-end processing, teams begin the carefully planned and orchestrated process of generating the data files necessary to create all of the statements and reports required by the federal government. Coordinating the
AdvantageCIO, a division of CU*Answers, recently announced it has launched a new credit union merger technology planning service to guide executives through the challenges of combining disparate networks into one secure and cost-effective combined network. The service reviews existing network configurations at both credit unions, inventories equipment and communications, identifies areas for optimization, and provides
CU*Answers, the 100% credit-union owned, cooperative CUSO, headquartered in Grand Rapids, Michigan, has been a reseller of Accenture Mortgage Cadence’s LFC mortgage origination system since 2007. Over the last six months, five new clients of CU*Answers’ core platform came on board to use Mortgage Cadence for their mortgage originations: Western Division CU, Riverview CU, MyPensacola
On January 13, 2021, CU*Answers presented a complimentary web-based educational course for credit unions to assist them in building, implementing, and testing a risk-based information security program. Titled, “Components of an Information Security Program”, participants were guided through the stages of developing a program from risk and technology assessment, asset inventory and classification, controls selection