CU*Answers, the 100% credit union-owned data processing CUSO, will be rolling out a new platform for online credit cards in November with Traverse Catholic FCU. Patty McManus, CFO and VP for Traverse Catholic, has been focused on this mission for some time: “Traverse Catholic has wanted to offer our valued membership a more encompassing and
CU*Answers, the 100% credit union-owned data processing CUSO, offers a credit/debit card growth strategies consultation to assist credit unions. First General Credit Union CEO Connie Taylor highly recommended the credit/debit growth strategies session offered by CU*Answers: “We’ve had Ed out here twice in the last 3 years, and it’s amazing how many great ideas he
CU*Answers, the 100% credit union-owned data processing CUSO, announced its next free Education Express webinar will be held on Tuesday, July 28 from 3:00 PM – 3:30 PM ET. This month’s focus is Educational Resources Available to You. Ashely Fryling of the Client Services and Education team will discuss resources that are currently available, the
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CU*Answers, the 100% credit union-owned data processing CUSO, announced its next free Learning Café session for Wednesday, July 22nd from 10:00 AM – 11:00 AM ET. Charlie Dean, LOS Coordinator of the Lender*VP team, will discuss Allied iQQ, a third-party vendor offering GAP and Warranty, among other aftermarket products for vehicle loans. To sign up
On July 21, 2020, cooperative CUSO CU*Answers will present a free web-based educational course for credit unions covering the steps necessary to create a relevant and comprehensive Business Continuity Plan. New for this presentation are considerations for pandemic planning and mobilizing the remote workforce learned during COVID-19 and government stay-at-home mandates. This webinar is one
CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, announced that Maui Teachers Federal Credit Union will be joining its cooperative network following an early 2021 conversion to the CU*BASE core data processing suite. The credit union is headquartered in Wailuku, Hawaii. Kelly Tobita, CEO for Maui Teachers FCU commented: “We had heard great things about CU*Answers
Michigan Legacy Credit Union, based in Pontiac, MI, joined the Xtend Web Chat Support client list as well as expanded the supported hours of their inbound contact center hours. The credit union members will benefit from live support both online and over the phone weeknights until 11:00 PM ET. “By expanding these hours of support,
West Michigan-based cooperative CUSO CU*Answers has offered over 314 classes in 2020 as of July 1st. 3,168 participants attended those web-based education classes. “The 550+ annually offered education classes cover a variety of credit union topics and are taught by members of every team at CU*Answers,” states Lani Lowing, Education Team Lead. “The courses supply credit
CU*Answers announced that its Developer’s Help Desk celebrated its third anniversary since its formation in 2017. During its first three years, the DHD received 1,605 custom project requests, and completed 726 projects, which encompassed over 30,000 programming hours. The volume of custom software projects completed in year three as compared to year one increased by