Community Resource FCU, a credit union based in Latham, NY, has decided to switch to eDOCSignature®. eDOCSignature provides a secure, compliant, e-Signature channel with document delivery exchange for both remote and in-branch document signing by credit union members. eDOCSignature provides credit unions with the opportunity to serve their members wherever they are. Deana Harrington, Head
The CU*Answers SettleMINT EFT team converted 2,491 credit card loans for Cincinnati Ohio Police CU to the CU*BASE online credit card platform. Cincinnati Ohio Police Credit Union, located in Cincinnati, OH, brought their credit card portfolio in-house. “Credit unions moving to the online credit card platform typically see a 35-45% overall savings and it allows
EmpireONE Federal Credit Union, in West Seneca, NY, recently launched a new website. The new design is responsive and has many great features such as featured rates, an alert bar, easy contact form, and integrated site search. This new website greatly improves member experience by providing a modern website that will work on any device
The West-Michigan based cooperative CUSO, CU*Answers, recently announced that during the first Year End Processing Guide training in November, 86 participants attended. Over 45 attendees joined the training in the December session. Stephanie Raven, Client Services Team Lead said: “We are happy to see such high attendance for these important year-end educational opportunities. These training
Toro Federal Credit Union, in Bloomington, MN, recently launched a new website. The new design is responsive and has many great features such as an events calendar, an alert bar, live chat, and integrated site search. This new website greatly improves member experience by providing a modern website that will work on any device –
CU*Answers, the West-Michigan based cooperative CUSO, recently announced that they are preparing a new CU*BASE® Custom Training Edition for San Antonio Citizens Federal Credit Union. A Custom Training Edition is a copy of the credit union’s live data, copied over to a training environment just for their credit union staff. Laura Welch-Vilker, VP of Client
CU*Answers, the Grand Rapids, Michigan-based core data processing CUSO, recently revamped its bill pay and P2P configuration infrastructure to allow credit unions to support any combination of multiple bill pay and/or P2P vendors for their members. Credit unions thinking of switching to a new vendor or planning a merger on the CU*BASE® core data processing
CU*Answers, the Grand Rapids, Michigan-based core data processing CUSO, announced during their 2019 Leadership Conference, that they have created a new optional feature their credit union to activate that will allow first-time users of It’s Me 247 online and mobile banking to set up their credentials (self-enroll) without having to publish a standard formula for
CU*Answers, the 100% credit-union owned cooperative, recently announced the winner of its 2019 Bill Pay Contest. Contests are run quarterly for a two-month period as a way of gathering member email addresses or increasing enrollment in credit union services such as e-statements, bill pay, and debit cards. Contest enrollment is free to all CU*Answers credit
CU*Answers, the Grand Rapids, Michigan-based core data processing CUSO, recently upgraded its remote deposit capture (RDC) product to facilitate loan payments. With the 19.10 release, new controls are being added to support the RDC mobile app being able to present all (configured) savings, checking and loan accounts for RDC deposits. This means all appropriate sub-accounts