CUSO Issues Vouchers to Help Drive Call Center Utilization
During its recent Annual Stockholder Meeting, Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, distributed vouchers for its various call center services in an effort to drive inbound and outbound activity. The “Xpand with Xtend” vouchers, which waived implementation fees and offered BOGO (buy one, get one) outbound call campaigns, were designed to complement
