Xtend

  • CUSO Issues Vouchers to Help Drive Call Center Utilization

    During its recent Annual Stockholder Meeting, Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, distributed vouchers for its various call center services in an effort to drive inbound and outbound activity. The “Xpand with Xtend” vouchers, which waived implementation fees and offered BOGO (buy one, get one) outbound call campaigns, were designed to complement

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  • Shared Resources CUSO Continues Its Growth

    Through the first nine months of its fiscal year, Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced that demand for its shared resources services has resulted in a 10.6% growth over the same period in fiscal 2012.  Business units that have experienced year-on-year revenue growth included its SRS Bookkeeping, SRS Mortgage Servicing, Xtension

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  • CUSO Re-Elects Three Board Directors

    At its Annual Stockholder Meeting held June 18th at the J.W. Marriott Hotel in Grand Rapids, Michigan, Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, re-elected three Board Directors.  Incumbents Glenn Kretchmer, COO of Wyoming, Michigan-based ATL Federal Credit Union, Mark Richter, CEO of Grandville, Michigan-based First United Federal Credit Union, and Kim Wilson,

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  • Network Partners Combine Services

    Two CUSO partners – Xtend, Inc., based in Grand Rapids, Michigan and CU*SOUTH, based in Fairhope, Alabama – recently integrated their bookkeeping services practices into a consolidated solution delivery team carrying the Xtend SRS (Shared Resources and Staff) brand.  This integration allowed for the smooth transition of daily back-office support processes from CU*SOUTH to Xtend

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  • CUSO Welcomes New Owner

    Grand Rapids, Michigan – June 18th, 2013 The Board of Directors of Xtend, Inc., the Grand Rapids, Michigan-based CUSO, announced that it has approved its 71st equal owner – Hastings, Michigan-based Thornapple Valley Community Credit Union (www.tvccu.com; 4,477 members; $17.3M assets).  Xtend Board Chairman Steve Searfoss (AAA Federal Credit Union, South Bend, Indiana) announced the

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  • CUSO Fills Three Board Seats

    Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced today that three Directors had been re-elected by their peers to serve a new three-year Board term.  The three Directors are:  Glenn Kretchmer, COO at ATL Federal Credit Union (Wyoming, Michigan), Mark Richter, CEO at First United Federal Credit Union (Grandville, Michigan), and Kim Wilson,

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  • CUSO Welcomes Two New Owners

    Xtend, Inc., the Grand Rapids, Michigan-based CUSO, announced that two more credit unions had purchased an ownership block of shares, becoming the 69th and 70th owners of the multi-owned shared resources company.  Company President Scott Collins indicated that the two credit unions were Wyoming, Michigan-based Kenowa Community Federal Credit Union and Grand Haven, Michigan-based Tri-Cities

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