Grand Rapids, Michigan – July 6th, 2011 This past week, Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, welcomed its owners to the 8th Annual Stockholders’ Meeting. This year’s event, which was held at their Grand Rapids headquarters, was the CUSO’s largest to-date. It also served as the kickoff for a week-long series of
When Grandville, Michigan-based First United Federal Credit Union was looking for a partner to help them generate new sales leads, they had to look no further than their cross-town CUSO partner – Xtend, Inc., a multi-owned cooperative CUSO based in nearby Grand Rapids. The end result was a successful credit card capture campaign executed by
For Xtend, Inc., a Grand Rapids, Michigan-based CUSO, shared branching has always been about peers helping peers at the lowest possible collective cost, and the number of peers has grown to include credit unions in two regions and eleven states. At the end of April, the CUSO reports that the self-managed shared branching consortium carrying
Xtend, Inc. a multi-owned cooperative CUSO based in Grand Rapids, Michigan, reports that electronic communication delivered to members through its Member Reach service has reached an all-time high. Since January 1st, the CUSO reports that it has transmitted more than one million targeted Email and online banking messages to members on behalf of its growing
Xtend, Inc. a multi-owned cooperative CUSO based in Grand Rapids, Michigan, recently added a new support channel to its growing Xtension Call Center business unit when the first release of its “Live Chat” member communication service was deployed for several of its credit union partners earlier this quarter.
When two Grand Rapids, Michigan-based CUSOs got together to develop a menu of no-charge outbound call campaigns that their credit union partners could leverage, they were pleasantly surprised that a total of sixty-eight signed up for the service. The member outreach project, which was launched in early February, is being managed by Xtend, Inc. and
Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, delivered its year-to-date financial report to owners earlier this week. Through March 31st – the first half of its fiscal year – the CUSO reported that it was ahead of budget in nearly every key measurement and off to one of the fastest starts in in
The National Association of Credit Union Service Organizations (NACUSO) announced the recipient of its annual Collaboration & Innovation Award at this year’s Annual Conference. Xtend, Inc. a multi-owned cooperative CUSO based in Grand Rapids, Michigan, was given the award in Recognition of Excellence and Innovation in use of the Collaborative Model to deliver critical services
Xtend, Inc. a multi-owned cooperative CUSO based in Grand Rapids, Michigan, is off to a fast start to its fiscal year and reports demand for all of its major branded services has exceeded expectation during the first quarter. The strong quarter follows a records performance in 2010.
When the winter weather took a turn for the worse in early February, Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, once again sprung into action. In advance of the well-publicized storms, Xtend’s credit union partners from New York to Texas and just about every Midwest state began lighting up the phone lines to