Xtend Inc. a multi-owned cooperative CUSO headquartered in Grand Rapids, Michigan, announced that it has deployed a web chat service in an effort to help its business partners respond quickly and effectively to clients and prospects. The new service was rolled into the web sites of key business partners over the past several weeks, with
Xtend Inc. a multi-owned cooperative CUSO headquartered in Grand Rapids, Michigan, announced that its Member Reach and Xtension business units will be working closely with CU*Answers to deliver turnkey, targeted lending campaigns over the next several months in an effort to help its credit union partners capture wallet share.
Xtend Inc. a multi-owned cooperative CUSO headquartered in Grand Rapids, Michigan, recently celebrated the one year anniversary of its Audit Link compliance and monitoring service.
During the first quarter of 2009, Xtend, Inc., a multi-owned cooperative CUSO headquartered in Grand Rapids, MI, spread beyond its Midwest roots as it began providing call center services for credit union partners in Massachusetts, Texas, and Washington D.C. These contact center services are provided by Xtension, a division of the CUSO that specializes in
Xtend, Inc., a multi-owned cooperative CUSO headquartered in Grand Rapids, MI, reports that its electronic member communication business unit — Member Reach — continues to be one if its most widely utilized services, supporting forty (40) credit unions in seven (7) states and counting. The service delivers electronic messages to credit union members at timely
By Frank J. Diekmann The business books and the pundits call it “lost opportunity cost,” the abstract yet very real economic benefits never realized because a business didn’t act when it should have. For credit unions this is hardly the time to talk about abstract costs when they’re being confronted by very tangible (and seemingly ongoing) expenses related to propping up the
Xtend, Inc., a multi-owned cooperative CUSO headquartered in Grand Rapids, MI, has entered its fifth year of providing back office bookkeeping services for credit unions utilizing the CU*BASE core data processing system from CU*Answers, Inc.
Xtend Inc. a multi-owned cooperative CUSO headquartered in Grand Rapids, Michigan, is reporting that sales volumes in February represented the largest month in its seven year history.
Xtend Inc. a multi-owned cooperative CUSO headquartered in Grand Rapids, Michigan announces that is has begun full service inbound call center support for District Government Employees Federal Credit Union (DGEFCU) effective today. DGEFCU, which is headquartered in Washington, D.C., represents more than $41M in assets and serves more than 11,000 members, becomes the first full
In early January, Xtend Inc. a Grand Rapids, Michigan-based CUSO announced that it had begun a demolition and construction project that would become their new corporate headquarters. With the construction project complete, all of the Xtend business units – Member Reach, the Xtension Call Center, Audit Link, Bookkeeping Services and Administrative Operations — are now